NEOPhilippine Tech Inc.
Privacy Policy
1. Introduction
This Privacy Notice describes how NEOPhilippine Tech Inc. ("we", "us", or "our") collects, uses, shares, and protects your personal information when you use our online services. We are committed to safeguarding the privacy of your personal information in compliance with the Data Privacy Act of 2012 and its Implementing Rules and Regulations (IRR).
2. Personal Information
We Collect When you use our online services, we may collect the following categories of personal information:
- Identity Data: Such as your full name, date of birth, gender, and identification numbers.
- Contact Data: Including your email address, phone number, and mailing address.
- Technical Data: Such as IP address, device information, browser type, and operating system.
- Usage Data: Information on how you interact with our online services, including website visits, page views, and other activity.
3. Purpose of Collecting Personal Information
We may use the personal information we collect for the following purposes:
- To Provide Our Services: To process and fulfill requests for services or products, and to communicate with you about your account.
- To Improve User Experience: To analyze your usage of our services and improve the features and functionality of our online platform.
- To Ensure Compliance: To fulfill our obligations under applicable laws, including the Data Privacy Act, and to respond to legal requests or regulatory requirements.
- For Marketing and Communication: To send you promotional materials, news, or other information that we think may be of interest to you, subject to your consent.
4. Legal Basis for Processing
- Consent: You have given us explicit permission to process your information for specified purposes.
- Contractual Necessity: To perform our contractual obligations to you or to take steps at your request prior to entering into a contract.
- Compliance with Legal Obligations: To comply with laws or regulations applicable to us.
- Legitimate Interest: For the purposes of improving our services, ensuring security, and conducting business activities that are within our legitimate interests, provided that they do not override your rights.
- Legal Obligation: To comply with a legal obligation to which we are subject.
- Public Order: To comply with the requirements of public order and safety or to fulfill the functions of public authority, including processing personal information to fulfill our mandate.
- Privacy Rights: To be able to provide the appropriate action that you may require concerning their data privacy rights.
5. Sharing Your Personal Information
We may share your personal information in accordance with IRR with the following:
- Service Providers: Third-party vendors who provide services to us, such as IT support, data hosting, and payment processing.
- Affiliates and Partners: For legitimate business purposes or with your explicit consent.
- Government Authorities: Where required by law, such as for the purposes of fraud prevention, compliance, or as part of an investigation.
6. International Data Transfers
In certain cases, your personal information may be transferred to, and processed in, countries other than the Philippines. We ensure that any such transfers comply with the applicable data protection laws and use appropriate safeguards.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period has expired, we ensure your personal information is securely deleted or anonymized.
8. Security Measures
We use appropriate physical, technical, and organizational security measures to protect your personal information against unauthorized access, loss, or misuse. These measures include encryption, access controls, and regular security assessments.
9. Your Rights as a Data Subject
- Right to Access: You may request access to the personal information we hold about you.
- Right to Correction: You can request that we correct any inaccurate or outdated information.
- Right to Erasure: You may request the deletion of your personal information, subject to applicable law.
- Right to Object: You can object to certain processing activities, such as direct marketing.
- Right to Data Portability: You may request a copy of your personal information in a commonly used electronic format.
10. Risks Involved
Risk refers to the potential of an incident to result in harm or danger to you. Risks may lead to the unauthorized collection, use, disclosure, or access to personal information. It includes risks involving the confidentiality, integrity, and availability of personal information or the risk that processing will violate the general data privacy principles and your rights.
We ensure that adequate physical, technical, and organizational security measures are in place to protect personal information's confidentiality, integrity, and availability. However, this does not guarantee absolute protection against certain risks involving the processing of personal information, such as when systems are exposed to targeted cyberattacks, malware, ransomware.
11. Contact Information
For any questions or concerns regarding this Privacy Notice, or to exercise your rights, please contact:
- Data Protection Officer: [YOHEI TOYODA]
- Email Address: [enquiry@neotechph.com]
- Mailing Address: [10/F Six/Neo Bldg., 5th Ave Cor 26th St., Fort Bonifacio 1635 City of Taguig NCR, Fourth District Philippines]
- Telephone Number: [02-8651-7472]
12. Changes to This Privacy Notice
We reserve the right to update this Privacy Notice at any time. If we make material changes, we will notify you by updating the "Effective Date" at the top of this Privacy Notice.